Shipping Policy

At KOTU, every order is made with intention. Each item is produced on demand and fulfilled with care to ensure quality and consistency across every piece.

Processing Time
All orders are processed within 2–5 business days. Because each item is made to order, processing may take slightly longer during high-volume periods or new releases.

Shipping Time
Once your order has been fulfilled, estimated delivery times are:

• United States: 3–7 business days
• 1-2 weeks

Shipping times may vary depending on location, carrier delays, or seasonal demand.

Shipping Cost
We offer free shipping on all orders. No hidden fees. No surprises.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Address Accuracy
Please ensure your shipping address is correct at checkout. KOTU is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at info@kotuofficial.com. We will work with our fulfillment partner to resolve the issue as quickly as possible.

Final Note
Every piece is created with purpose. We appreciate your patience and support as we deliver something that stands for more than just clothing.